{"id":8381,"date":"2021-07-12T16:41:37","date_gmt":"2021-07-12T14:41:37","guid":{"rendered":"https:\/\/forum.schreiner-group.com\/?p=8381"},"modified":"2025-05-07T17:47:20","modified_gmt":"2025-05-07T15:47:20","slug":"corona-experiences-as-a-high-tech-company","status":"publish","type":"post","link":"https:\/\/forum.schreiner-group.com\/en\/corona-experiences-as-a-high-tech-company\/","title":{"rendered":"Corona: Experiences as a High-Tech Company"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1624887706220{margin-top: 150px !important;}&#8221; parallax_background_image=&#8221;8075&#8243;][vc_column][vc_empty_space height=&#8221;615px&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1606212742709{background-color: #ffffff !important;}&#8221; el_class=&#8221;article_bighead&#8221;][vc_column][vc_custom_heading text=&#8221;SCHREINER GROUP&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; el_class=&#8221;topcategory&#8221;][vc_custom_heading text=&#8221;Corona: Experiences as a High-Tech Company&#8221; font_container=&#8221;tag:h1|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>The days when \u201ccorona\u201d was associated primarily with a Mexican beer brand or a royal crown are long gone. For nearly a year and a half, we\u2019ve all been dealing with the coronavirus pandemic and the actions governments around the world have been taking to fight it. For Schreiner Group, a lot has changed since the beginning of 2020as well. As a high-tech company with an international footprint of locations in Germany, the United States, and China, we had to come up with answers to a wide range of questions within a short period of time. What challenges, experiences, and what positive aspects has this situation produced? We discussed this with employees from Sales, our international manufacturing sites, and a digitalization expert. <\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text]Arguably, working from home in the wake of the coronavirus pandemic is a change that has affected many people including employees at Schreiner Group, where remote work for all office jobs has been emphasized since March 2020. Even the risk of infection for shop floor employees who cannot work from home can be reduced significantly in this way. \u201cThe communication channels have shifted from in-person conversations to online chats,\u201d says Silvia Kapoor, Sales Director at Schreiner MediPharm business unit, \u201cand remote work is now the rule rather than the exception.\u201d For Ralf Buchholz, Senior Sales Director at Schreiner ProTech, personal, face to-face communication remains indispensable. \u201cEven so,\u201d he adds, \u201csome online meeting tools have proven to be so effective that they\u2019ll continue to be important assets after the coronavirus pandemic.\u201d[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;15px&#8221;][vc_single_image image=&#8221;8082&#8243; img_size=&#8221;full&#8221; add_caption=&#8221;yes&#8221; css_animation=&#8221;fadeIn&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Remote work is now the rule rather than the exception.&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23e7b14d&#8221; google_fonts=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]However, digitalization at Schreiner Group has since progressed much further than that. Stefan Polster from the Digital Solutions competence center knows how, as a minimum, virtual travel can be accomplished. \u201cAt the moment, we\u2019re using two augmented reality (AR) headsets for diverse projects worldwide\u2014especially in the United States, Mexico, and China.\u201d However, the company is thinking about rolling them out to all of its locations. The main reasons for introducing the headsets were the travel restrictions to the United States and to China. AR headsets enable us to set up and put into operation machines and to perform acceptance inspections. Consequently, AR headsets assist us significantly in delivering optimum support to our customers even in these difficult times.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;15px&#8221;][vc_single_image image=&#8221;8078&#8243; img_size=&#8221;full&#8221; css_animation=&#8221;fadeIn&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]The suspension of customer visits and business travel since the beginning of the pandemic has been particularly noticeable in the Sales arena. Dr. Kai Schnapauff, Director of Schreiner PrinTrust, feels that this is difficult especially when dealing with new customers and partners: \u201cDue to the loss of in-person contact, communication frequently lacks nuances. On the other hand, conversations with familiar customers as part of normal project management can be handled very effectively online.\u201d Tanja Ehreiser, Senior Sales Director at Schreiner MediPharm, weighs the advantages against the disadvantages of digital communication as well: \u201cInstead of trade shows and sales events we try to keep our customers updated through webinars, technology forums, e-newsletters, and social media. Even so, the lack of real-world face-to-face contact with customers causes a tremendous void because even in video conferences a direct response to ideas and proposals doesn\u2019t come across as effectively as it does during in-person meetings.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]\u201dSchreiner Group as an essential business whose manufacturing portfolio includes products for the pharmaceutical and medical device industry obviously had a social obligation to continue turning out products worldwide during the lockdown. While Gene Dul, President of Schreiner Group LP in Blauvelt near New York City, regrets that many things have become impersonal due to the coronavirus pandemic he\u2019s delighted about his tremendous team: \u201cWe did everything to make the operation as safe as possible. I\u2019m very proud of our employees here, who, in spite of their fears, showed up for work day in day out to turn out our essential products for our customers!\u201d Jamie Long, General Manager of Schreiner Group Ltd. China, feels that digitalization, which has been expanded in the wake of the crisis, has an advantage: \u201cOur experience has shown that online meetings are sometimes more effective and efficient. This, no doubt, is an important learning point that we\u2019re going to retain.\u201d[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;15px&#8221;][vc_single_image image=&#8221;8080&#8243; img_size=&#8221;full&#8221; add_caption=&#8221;yes&#8221; css_animation=&#8221;fadeIn&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>The days when \u201ccorona\u201d was associated primarily with a Mexican beer brand or a royal crown are long gone. For nearly a year and a half, we\u2019ve all been dealing with the coronavirus pandemic and the actions governments around the world have been taking to fight it. For Schreiner Group, a lot has changed since the beginning of 2020as well. As a high-tech company with an international footprint of locations in Germany, the United States, and China, we had to come up with answers to a wide range of questions within a short period of time. What challenges, experiences, and what positive aspects has this situation produced? We discussed this with employees from Sales, our international manufacturing sites, and a digitalization expert.<\/p>\n","protected":false},"author":2,"featured_media":8080,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[186],"tags":[293],"class_list":["post-8381","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-schreiner-group-en","tag-locations-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Corona: Experiences as a High-Tech Company - Schreiner Group Forum<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/forum.schreiner-group.com\/en\/corona-experiences-as-a-high-tech-company\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Corona: Experiences as a High-Tech Company - Schreiner Group Forum\" \/>\n<meta property=\"og:description\" content=\"The days when \u201ccorona\u201d was associated primarily with a Mexican beer brand or a royal crown are long gone. For nearly a year and a half, we\u2019ve all been dealing with the coronavirus pandemic and the actions governments around the world have been taking to fight it. For Schreiner Group, a lot has changed since the beginning of 2020as well. As a high-tech company with an international footprint of locations in Germany, the United States, and China, we had to come up with answers to a wide range of questions within a short period of time. What challenges, experiences, and what positive aspects has this situation produced? 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