Around four years ago, webinars in an in-house studio kicked off the project. They provide the target group with easy access to a variety of subjects. The short units create foundations in professionally solid ways without a major organizational effort. For many participants, they’re the first touchpoint for classifying technical questions and specifying their own requirements.

Deeper insights can be gained at events such as the VentingXperience at Schreiner Group’s headquarters. A participant of the customer event focused on pressure compensation seals (PCS) put it in a nutshell, “I actually considered myself an expert in pressure compensation seals for electronic housings but due to the event, I’ve discovered completely new development approaches.” This feedback illustrates why the combination of technical presentations, live demonstrations, and direct dialog provides major benefits.

Compact on-site formats during which the experts from Schreiner ProTech visit customers directly as part of a road show are another element of imparting information. For many development teams, that provides noticeable relief by reducing travel requirements and conveying knowledge to the locations where decisions are made.

A totally different element in terms of knowledge transfer is the opportunity to use the laboratory where developers with their customer components can directly discuss their requirements, accompany component assemblies, and tests. In many cases, The Schreiner Systems competence center sets up appropriate dispensing and testing systems that, following initial pre-production tests, can be integrated directly into the customer’s manufacturing line.

Consequently, suitable solutions aren’t the sole focus because so is proximity to the people working with complex requirements day in day out. Schreiner ProTech develops rooms for that purpose in which technical know-how and practical experience are merged—creating the basis for future formats that support the growing need for guidance.